******
- Verified Buyer
This is the second WLUPEL cordless stick vacuum that we have purchased. We were so pleased with the performance and ease of use of the previous model that we decided get another one so we could keep one on the upper floors of our house and one in the lower levels so we don’t have to keep carrying it up and down stairs. This Hero 8 Pro is the updated version of the one we previously purchased. It has slightly longer runtime, and better attachments than the previous versions but is basically the same 400W power.As with any consumer product, it’s important to know what the limitations are and what your vacuuming needs are. This vacuum was a reasonable price and performance for our needs. This is not an industrial plug in vacuum with hurricane force suction. But it’s also not a cheap toy. It has been more than capable for all our hardwood surfaces, curtains, area rugs, and for light pet hair. Because the vacuum is so light and portable, we find ourselves just vacuuming more often and in shorter sessions here and there instead of letting dust, hair, and crumbs build up to an unmanageable amount.Things we like:1. Lightweight and portable - It’s so easy all family members can manage with ease. The attachments have also been great for taking out to the car to clean up crumbs and floor liners.2. Plenty of suction power for most needs - Again, keep in mind the limitations and what you're trying to vacuum. This is NOT a shop vac in the garage type vacuum.3. Variety of included attachments - We’ve been finding great uses for all the attachments that are included. The attachment that rotates 90 degrees has been super helpful in certain situations. And because you can use the attachments right on the main body of the vacuum, it is super easy to use as a handheld dust buster type vacuum.Things that could use improvement:1. Battery run time - If you get an extra battery, this is a non-issue. Or, if your square area is smaller, you might not need another battery. Keep in mind our tip on stretching out your battery run time. You definitely don’t need full power for things like dust, hair, and crumbs on hard surfaces. We only use full power on carpeted surfaces or area rugs. One quirk we’ve noticed, is that on full power for longer periods of time, the motor sounds like it is “slowing” down. But when we slide the power to lower and then right back to full power, the motor sound is back to the full power sound. I’m wondering if this is designed like this to prolong the battery life. Just keep this “quirk” in mind and do this trick when you need full suction and power for continuous periods of time.2. More durable roller brush - Not sure of the longevity of the roller brush, but it seems the brush will surely wear out and flatten over time. Might be better with a combination of bristles and maybe rubber bristles to last longer. It is nice that it is replaceable if you need to down the line.Tips:1. Get an extra battery. Depending on how long and how large of an area you are trying to vacuum, you may not need an extra battery. For us, we couldn’t vacuum all three floors of our house in one shot. We could just rotate the days and floors we vacuum in between charges, but there are times we just need longer continuous vacuum sessions. Getting the second battery was a game changer. Now we always have a fully charged battery at the ready and don’t need to wait for charging.2. One way to extend your vacuum run time is to not vacuum on full power all the time, especially for lighter jobs, like over hardwood or tiled floors. The stated runtime of 55 minutes most likely is on the lower ends of power output. Wish they would show runtimes at various power settings. But there are other variables that will skew those runtimes, like how full your collection bin is and if your vacuuming over hard surfaces or over a high pile rug.3. Make sure to clean the various filters and dust collection bin regularly. This is an important one because this will greatly increase the longevity of the vacuum. We were lazy about this with our old expensive Dyson vacuum, and am convinced this decreased the efficiency in the long run. Take care of the vacuum and it will provide a much longer life. We try to remember to rinse and clean all the filters and bin twice a month. !!! Remember to FULLY dry all cleaned parts before using the vacuum again !!!4. Don’t handle the accessories roughly. As will most consumer products these days, the plastic pieces and vacuum housing, while very durable, will crack and break if you are too rough with handling them. Even our original Dyson Animal vacuum eventually cracked in places because we handled parts a little rough while rushing to vacuum quickly.5. Empty the collection bin regularly. The bin is not very big, but that’s why the vacuum is so portable and lightweight. We just empty it after each room to keep it running efficiently.6. If you have any issues or concerns, reach out to support right away. We had some questions with our previous WLUPEL vacuum and support was very prompt and helpful in addressing our concerns through email.7. When putting all the pieces and bin back together, it helps to turn the main housing upside down so you can accurately align the bin latch to the main housing. Had a hard time doing it by feel when you can’t see where it’s supposed to line up.
